When will my order ship?
In stock items will ship within 2 business days of your order. For all others items, please allow up to 4 weeks for delivery, unless otherwise stated. Remember, all items are made completely by hand.
Shipping & handling costs include insurance and signature confirmation. I find this to be the safest way to ensure delivery.
Do you accept international orders?
I do not accept international orders at this time.
What payment methods do you accept?
All orders are processed through PayPal.
Do you accept returns?
Returns will be accepted for exchange only within 14 days of delivery, in original unworn condition with original packaging.
Please contact firstname.lastname@example.org in order to begin the return process.
Do you accept custom orders?
I do custom work from time to time but, it all depends on my work load. Please contact me to see if we can make arrangements.
Tell me about the warrantee.
Construction of all items is guaranteed. You should almost never have problems with your bag coming unstitched. However, I offer free repairs for the life of your bag. I would like to see this bag last you a lifetime so please contact me if you have any problems or issues.